As Panther says, he needs a saved game to diagnose what happened.
Indeed, the scenarios mentioned have been working flawlessly for years and in countless games.
The savegame helps identifying what happened in the specific game.
how can one view other player’s games in progress?
Just download and open as local game, etc?
New player so would like to view to learn.
Once a savegame is loaded, you can use the “Game-Show History”-feature and watch everything right from the beginning.