Thank you for that info. I moved your posting from “Account Merge” and reopened this topic (that was accidentally locked).
Does that cover the “Unhandled Rejection Error”, discussed in the very first stickied topic, too?
I’ve been randomly logged out of my account on both iphone and PC. I’m in a loop on my iphone where it just acts like I don’t log in at all an goes back to the screen with the option to log in. On the PC it goes a stem further and says access is forbidden or something of that nature. My brother says it looks like I was booted from the game we were playing. I bought the game on both iphone and steam and now I can’t access either one. Can someone help me figure this out?
@JuliusBorisovBeamdog will help
@Naqataro Please open a ticket at https://support.aspyr.com/hc/en-us and include screenshots of what you see, as well as the info about your Commander Name and ID.
@JuliusBorisovBeamdog Any idea how long they take to respond? I’ve gotten no response yet
@Naqataro I replied there on Friday, please check.
@JuliusBorisovBeamdog Just a heads up, I replied to your requests on that help thread.
@Naqataro Sure, I saw that. I’ve asked the team to look into this issue. Will get back to you when they reply.