@ Tall Paul: No offence taken in any way, I just needed to state it 

I am really happy that the lot of you steps up for FGM all the way and in fact, this has a very soothing effect on me which in turn helps me being more patient! I do know that one man can only work, breathe, live and stay mentally sane so much, even if a good intention is spoiled, that´s the disheartening truth and what makes me sad about this.
And just to let you and Jeremy know: Once this episode is over, I am thinking about buying a dice tray and some chips. They say, that once you have been through hell with your customer and came out in a way that both can keep their head held high, this is the real trust builder. Personal experience taught me that they are right

@Jeremy (if you ever read this): In my first anger, I have written some lines on Facebook and in another thread in this forum. Though they were not impolite, they certainly were not positive. I deleted both of them before anyone could reply, to not put more pressure on you than the circumstances demand and keep your reputation unharmed, as you certainly deserve it. The internet is a shark-pit and it never forgets, but sometimes I do. I apologize for not keeping my temper in check.

Parm

Short update to clarify things:

1. @gargantua: 117$

2. After having sent my reclamation via paypal, it seems FMG has reacted pretty fast. I just received an email from ups with the shipment code and the eta for my stuff to arrive at my door is Dec. 3rd. This was obviously ordered by FMG. I�ll wait and see…

3. While I do believe that Jeremy is a good soul, all this fuss could have been avoided by just answering an email… See, the problem is, I am not familiar with him or this board very much, I just ordered via the shop, a completely unemotional business for me. And since I am in the sales business as well for one of the largest and most compliant companies in the world, I have some natural expectations regarding how I as a customer want to be treated. Communication is key, you can get away with nearly anything as long as you keep people informed.

4. @gargantua: if my shipment arrives at said date, all is fine with me, except my 35$ for UPS Express were not really express, but I can live with that. Please tell Jeremy nevertheless, that he really should work on his communication strategy, as long as his good reputation is intact. Facebook entries and board entries definitely DO gnaw on that and once a reputation is down the ditch, it can�t be repaired easily! Good advice would also be to take things you cannot deliver off your homepage the moment you realize you can´t send them. Remember, you guys might know him in person and be willing to be patient. I am just a generic customer from the other side of the pond…

I�ll let you know what happened…

Parm

Edit: @ Tall Paul: IL and Garg stepping forward is something I really appreciate as well, thanks for that!I also think it is ok that you back Jeremy up with the experience you made.  Nevertheless, and that is the downside of today´s economy, “it is not his/her fault” doesn´t mean you are not responsible for the damage done. It was not my fault simply is no excuse in the world of money, sad as it is…

Thanks a ton for this info, I will let paypal handle the retransfer of my money. Too bad it runs this way, he really should take his site off the net until he gets back to business, because this way he will end up getting into a lot of trouble for receiving money and not delivering any product. Maybe the Forum should consider taking his ads off as well, it could only be for his best for the time being…

Hi everyone,

is there anything I should know about FMG not being in business anymore, since you guys do not react to any emails at all and your facebook entries do not promise anything good? Does anyone know anything?

thanks,

Parm