I’ve passed this on to the team. They’ll investigate, and I’ll get back to you.
Posts made by JuliusBorisovBeamdog
-
RE: Signup Incomplete?
-
RE: Error: ACCESS FORBIDDEN
Axis & Allies 1942 Online fix for iOS is now live, the game can be launched again.
-
RE: Pressed the "Anonymize" Button on IOS account
@leoflow Well, yes, you anonymized your account, so you’ll have to create a new Commander Name etc. But in order to do that, you need the app to work again.
-
RE: Error: ACCESS FORBIDDEN
Hey all! The devs found a fix yesterday (hopefully), it should launch in ~6 hours from now when Beamdog starts working.
-
RE: IOS App A&A 1942 doesnt launch
@Maretag Can you elaborate on this, please?
-
RE: Login help!
@kassing13 If you don’t have a PC version, you can’t do much until this issue is fixed, unfortunately. Those who have both the Apple and PC versions, we can merge your account and you’d be able to log in with the PC one.
-
RE: Error: ACCESS FORBIDDEN
This issue is caused by some Apple changes and started on Feb, 6. We’re still investigating and working to fix it ASAP, but it might take some time.
-
RE: Login help!
@AeroSlonic Hi! Please create a separate Commander Name for your PC account. Then please tell me your Commander Names and IDs (for iOS and PC), and I’ll manually merge them.
-
RE: Please Merge Accounts
Hi there! I was away due to holidays. The request is now handled. Sorry for the delay.
-
RE: How can I change my captain name on A&A Online?
This has been handled via a PM on this forum, but for the record, support migrated to https://support.aspyr.com/hc/en-us, please don’t use support.beamdog.com.
-
RE: Desktop Version of A&A 1942 Doesn't Recognize Apple ID?!
@Gooberlord11 If you go to https://support.aspyr.com/hc/en-us, you’ll be able to open a ticket about Beamdog games.
That said, feel free to send me (via a DM here) your Commander Names and IDs (from PC and Apple), I’ll merge them manually (let me know which of the two is the main account).
-
RE: Desktop Version of A&A 1942 Doesn't Recognize Apple ID?!
@tshugart3 As explained on the main support.beamdog.com page, now everything is handled by Aspyr. However, please just tell me your Commander Names and IDs from both devices, and I’ll merge them manually (also, tell me which one should be your main account).
-
RE: please merge accounts
Done!
@Panther Thanks for these pings, really helpful.
-
RE: Endless crash loop, can't finish game
Unfortunately, it’s a known issue, and there is no way to resolve this. If this is a custom game (and you haven’t timed out yet), please tell me your Commander Name, ID, and the game’s title, and we’ll nuke it.
-
RE: Fatal Technical Error
@alaskabeachboy Hello! Please tell me your Commander Name, ID, and the match (game) title.