@ Tall Paul: No offence taken in any way, I just needed to state it 🙂
I am really happy that the lot of you steps up for FGM all the way and in fact, this has a very soothing effect on me which in turn helps me being more patient! I do know that one man can only work, breathe, live and stay mentally sane so much, even if a good intention is spoiled, that´s the disheartening truth and what makes me sad about this.
And just to let you and Jeremy know: Once this episode is over, I am thinking about buying a dice tray and some chips. They say, that once you have been through hell with your customer and came out in a way that both can keep their head held high, this is the real trust builder. Personal experience taught me that they are right 🙂
@Jeremy (if you ever read this): In my first anger, I have written some lines on Facebook and in another thread in this forum. Though they were not impolite, they certainly were not positive. I deleted both of them before anyone could reply, to not put more pressure on you than the circumstances demand and keep your reputation unharmed, as you certainly deserve it. The internet is a shark-pit and it never forgets, but sometimes I do. I apologize for not keeping my temper in check.